What Data We Collect and Why It Is Needed
We collect the information you provide when creating your account — your name, contact details, and the mobile wallet identifiers linked to bKash, Nagad, or Rocket transactions. When you deposit or withdraw through those wallets, the transaction reference is logged against your account to verify the
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payment and resolve any disputes quickly. We also collect device and session data — browser type, IP address, and interaction timestamps — to keep your account session secure and detect unusual access attempts. Cookies are used to remember your login state and your in-session preferences; you
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can adjust cookie permissions through your browser settings at any time. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors is limited strictly to what those processors need to complete the transaction you requested. Your account
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data is retained for as long as your account remains active and for a period after closure as required by applicable rules in the regions where the service operates. Where local law in Bangladesh affects how long or in what form we hold your information, that
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local requirement takes priority. If you have questions about any specific data point we hold on your account, our support team is the right first contact.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.